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Automotive Retail Management System - After Sales (ARMS AS)
The future of automotive retailing will be defined by customer interactions driven by data in a strategic, end-to-end process of continuous customer engagement; shifting from a product driven to a customer approach to drive loyalty.
We provide a complete automotive 3S (Sales-Service-Spares) solution to address the vision of creating a single system to manage all customer touch points, with the goal of creating a consistent customer experience and visibility of all interactions across all channels.
The Engine Behind Customer Retention
Automotive Retail Management System
- After Sales (ARMS AS)
The future of automotive retailing will be defined by customer interactions driven by data in a strategic, end-to-end process of continuous customer engagement; shifting from a product driven to a customer approach to drive loyalty.
We provide a complete automotive 3S (Sales-Service-Spares) solution to address the vision of creating a single system to manage all customer touch points, with the goal of creating a consistent customer experience and visibility of all interactions across all channels.
Complete Claiming Process for Dealers and HQ and Improve Customer Experience with Help Desk Feature.
03
Efficient Management of Delivery Performance and Part Issuance.
Task Assignment & Part Issuance
Invoice based on charge type and keep track payment collection from the customers.
04
Invoice & Payment
05
Complete Claiming Process for Dealers and HQ and Improve Customer Experience with Help Desk Feature.
Claim & Help Desk
Service Process
01
Vehicle
& Customer Profile
Complete Accessibility of Customer and Vehicle Information.
Service Booking & Repair
Comprehensive Service Booking Feature and Service Process.
02
Task Assignment & Part Issuance
Efficient Management of Delivery Performance and Part Issuance.
03
04
Invoice
& Payment
Invoice based on charge type and keep track payment collection from the customers.
Claim
& Help Desk
05
Comprehensive Service Booking Feature and Service Process.
Service Booking & Repair
02
Complete Accessibility of Customer and Vehicle Information.
Vehicle & Customer Profile
01
Warranty Process
Warranty Claim
FTIR
Claim to Supplier
Stock Take
Counter Sales
Parts Replenishment
Spare Process
FTIR
Claim to Supplier
Parts Replenishment
Counter Sales
Stock Take
Enhancing Automotive
After-Sales Service
Quality & Yield
Enhance and improve Customer Service Index with the availability of complete, precise and accurate vehicle sales and distribution data across all channels.
Improve management of warranty, free service and campaign claims and help reduce fraudulent claims.
Improved CSI
Facilities Customer Warranty Claims
Efficient and Effective Service Process
Improve interaction and response to customer engagement with availability of service history, service booking & appointment, service work-in-progress notification and service billing.
Provides better visibility and management of spare parts inventory, storage, re-ordering, and integration to service task for parts issuance to repair orders. Easy maintenance of spare parts master data, pricing, discounts, and groupings.
Complete Spare Parts Inventory Management
The Complete Dealer Management System
Ready to Transform Your Business?
Discover how our software solutions can streamline your operations, improve efficiency, and drive business growth. Get in touch with our team to find the right solution for your business.
Discover how our software solutions can streamline your operations, improve efficiency, and drive business growth. Get in touch with our team to find the right solution for your business.
Ready to Transform Your Business?
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