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AUTOMOTIVE RETAIL MANAGEMENT SYSTEM

(AFTER-SALES)

The future of automotive retailing will be defined by customer interactions driven by data in a strategic, end-to-end process of continuous customer engagement;  shifting  from a product driven to a customer approach to drive loyalty. 

We provide a complete automotive 3S (Sales-Service-Spares) solution to address the vision of creating a single system to manage all customer touch points, with the goal of creating a consistent customer experience and visibility of all interactions across all channels.

ENHANCING AUTOMOTIVE AFTER-SALES SERVICE QUALITY AND YIELD

Efficient and Effective Service Process 

 

Improve interaction and response to customer engagement with availability of service history, service booking & appointment, service work-in-progress notification and service billing.

Complete Spare Parts Inventory Management

Provides better visibility and management of spare parts inventory, storage, re-ordering, and integration to service task for parts issuance to repair orders.  Easy maintenance of spare parts master data, pricing, discounts, and groupings.

Facilitates Customer Warranty Claims

Improve management of warranty, free service and campaign claims  and help reduce fraudulent claims.

Improved CSI

Enhance and improve Customer Service Index with the availability of complete, precise and accurate service, spare parts and warranty data across all channels.

AutoSERVICE

Repair Service

Parts

Subcon

Invoice & Payment

Task

Service

Helpdesk

AutoSPARES

Part Replenishment

Part Sales

Order

Stock

Purchase

Order

Stock Take

AutoWARRANTY

Warranty

FTIR

Claim to Supplier

CALL US
EMAIL US
OPENING HOURS
OVER 20 YEARS EXPERIENCE

Founded in 1999, Inter-Enterprise Solutions is a proven and experienced automotive industry systems enabler.

OUR SOLUTIONS
VISIT US

Inter-Enterprise Solutions Sdn. Bhd.

(501064-P)
728, Level 7, Block A,

Kompleks Kelana Centre Point

Jalan SS 7/19, Kelana Jaya,

47301 Petaling Jaya,

Selangor, Malaysia.

SST Registration : B16-1809-32000942

GST Registration: 0015 9068 9792

© 2020  INTER-ENTERPRISE SOLUTIONS