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SERVICE DELIVERY PRINCIPLES
We practice a process-driven system around five fundamental principles of successful project management for our customer service delivery;
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Focus on the customer - and delight them.
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Employ overarching work processes on every project, whether big or small.
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Recognize and reward project leaders and team members - make them an integral part of the project-centered enterprise.
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Put systems in place for performance measurement and continuous learning.
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Define an organizational structure for every project.
By employing these principles, we can ensure significantly increase customer satisfaction, organization effectiveness, financial returns, employee retention, and organizational pride.
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