APPOINTMENT & WORKSHOP PLANNING SYSTEM

Our automotive Appointment & Workshop Planning System (AWPS) is designed and built to provide greater visibility and management of workshop operations; including service appointment booking, trouble free check-in, bay & technician assignments, and work-in-progress status monitoring.

 AWPS provides an unified, efficient and friendly system for the workshop manager to plan and manage sufficient service bay and technician capacity to meet customer expectations.

OPTIMIZING SERVICE APPOINTMENT CAPACITY ALLOCATION & UTILISATION

Improve Customer Experience 

 

Provides greater efficiency and effectiveness in service appointment management and service reception through easy-to-operate web-based system.

Improve CSI

The system is able to suggest and propose appointment date/time and booking availability.

Increase Capacity, Utilization & Yield

Ability to track, evaluate and improve service appointment management including workshop capacity planning, allocation and utilization.

Courtesy Car

Up-to-date monitoring of courtesy car status and availability for customers.

KEY FEATURES

Appointment & Booking Management

Service Work-in Progress (WIP) Management

Data Analytic

Courtesy Car Management

Service Outlet Capacity Planning

Multiligual System

Vehicle Check-in Processing

Customer Service Index Survey

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OVER 20 YEARS EXPERIENCE

Founded in 1999, Inter-Enterprise Solutions is a proven and experienced automotive industry systems enabler.

OUR SOLUTIONS
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VISIT US

Inter-Enterprise Solutions Sdn. Bhd.

(501064-P)
728, Level 7, Block A,

Kompleks Kelana Centre Point

Jalan SS 7/19, Kelana Jaya,

47301 Petaling Jaya,

Selangor, Malaysia.

SST Registration : B16-1809-32000942

GST Registration: 0015 9068 9792

© 2019 INTER-ENTERPRISE SOLUTIONS